GrassCity Online Headshop: A 2022 Review

An exclusive review of the online smoke shop Grass City. From GrassCity’s product selection to shipping speed and everything in between, our review will help you determine if GrassCity is worth buying from in 2022.

Since 200, Based in Amsterdam, Netherlands
Shipping worldwide
Visa, Mastercard, American Express, and Bitcoin
Daily Deals

Reputation
98 / 100
Customer Service
94 / 100
Shipping Range
100 / 100
Stealth Shipping
97 / 100
Product Quality
98 / 100
Product Selection
92 / 100
Payment Methods
90 / 100
Overall
96 / 100

Whether you’re a regular on the GrassCity forums or searching for cheap glass bongs online, Grass City is the heavyweight online headshop you’ve always heard of.

Noted as a cannabis culture icon, GrassCity has remained relevant for decades thanks to its visionary business model and extensive product selection. However, with so much competition — does Grass City still meet the mark of excellence?

Below, you’ll discover an extensive review of GrassCity that contains details regarding product quality, customer service, discount availability, and so much more.

Quick Links – GrassCity Online Head Shop:

A Brief History About GrassCity

GrassCity is a landmark business in the overall cannabis industry.

In the late 1990s, the only way to buy a glass bubbler, pipe, or bong was from a storefront smoke shop. In other words, cannabis enthusiasts couldn’t buy smoking accessories online.

In the year 2000, GrassCity (originally called Coffeeshop-Amsterdam) suddenly made its appearance as the world’s first online smoke shop. Coinciding with the turn of the Millenium, GrassCity thrust smoking accessories into the digital age.

Although Grass City does not sell cannabis — they do carry smoking accessories, such as glass bongs, pipes, bubblers, one-hitters, nectar collectors, and so on. Considering GrassCity was the only game in town for online purchases — everything was based on discretion.

Additionally, the Grass City Forums became a popular hangout among cannabis enthusiasts — specifically cultivators. Thus, GrassCity quickly became the de-facto community for growing tips and smoking accessories.

After years of massive success, GrassCity and the GrassCity Forum were sold to High Tide in 2018 for $5.2M. Since then, GrassCity has expanded overseas and remains a far cry from its early years as a counterculture hot spot.

GrassCity’s Massive Product Lineup

You’ll find proclamations when you search GrassCity, such as the world’s best head shop and best smoke shop.

To qualify these claims, we looked at what GrassCity has to offer. Within a few minutes, it became clear that GrassCity means business.

Smoking accessories of all kinds can be found at GrassCity. Below, we’ll briefly discuss each product category to showcase GrassCity’s product range.

GrassCity’s Smoking and Vaping Products

When it comes to smoking products, you may be hard-pressed to find a more extensive selection than those at GrassCity.

Below, you’ll find a list of smoking products that GrassCity carries:

However, the list above is far too broad as each product category contains an immense number of products. For example, you’ll discover glass bongs, cheap bongs, and many more under bongs.

Therefore, we’ve listed each sub-category for each product below to get a clear idea of what GrassCity offers in terms of smoking products.

Bongs

Bongs are some of the most popular products to smoke marijuana. Whether you’re an iron-lung or a novice, GrassCity carries every type of bong imaginable.

From high-end ROORs to GrassCity’s in-house bongs, customers will find a bong at every price point.

In the bongs category, customers will find a wide variety, such as:

Dab Rigs

If you’re a cannabis concentrate connoisseur, dab rigs (oil rigs) are exactly what you’ve been looking for.

Known for their mind-bending craftsmanship and silky-smooth hits, dab rigs are an exciting way to consume weed extracts. From live resin to shatter, dab rigs are haute culture in the cannabis community.

GrassCity carries various types of dab rigs, such as:

Bubblers

If you’re searching for a smoking device that offers the portability of a pipe and the smooth rips of a bong — look no further than a bubbler.

Bubblers are known for their exciting color schemes and intricate designs, and thankfully, GrassCity appears to carry a wide range of products under this category.

Customers will find various bubbler styles, such as:

Pipes

Pipes are a mainstay in cannabis culture, and marijuana enthusiasts will find many different types at GrassCity.

Whether you need an ultra-stashable pipe or a heavy-handed Sherlock pipe, there’s a pipe for everyone at GrassCity.

Vaporizers

Vaporizers have come a long way.

From custom heat settings to ultra-smooth vapor, vaporizers are at the bleeding edge of cannabis smoking products. Whether you’re searching for a dry herb vaporizer or a vape pen, you’ll find everything and more while browsing GrassCity’s vape menu.

Here are a few vaporizer styles that GrassCity offers:

GrassCity’s Extensive Accessories Inventory

Aside from smoking and vaping products, GrassCity carries a far-reaching accessories inventory.

Whether you broke your bong’s downstem or need a new atomizer — GrassCity has it in stock. Although we’re impressed by the vast accessories selection, there’s a fine line between quantity and quality.

Luckily, we noticed that GrassCity carries name brand accessories, such as those from:

  • Storz and Bickel
  • Cheech and Chong
  • DaVinci
  • ROOR
  • Snoop Dogg Pounds
  • Grav Labs
  • And many more

Therefore, customers will find both cheap non-brand name accessories and higher-end name brand parts. Overall, Grass City’s accessories catalog is nothing short of incredible.

GrassCity’s Product Quality

As we’ve shown above — GrassCity carries hundreds, if not thousands, of smoking, vaping, and accessory-specific products.

However, a big inventory doesn’t matter at the end of the day if the products don’t work. For this reason, we’ve highlighted a few of GrassCity’s products to shed light on product quality.

ROOR Little Sista 3.2mm

When it comes to bongs — nobody comes close to the high-end quality of ROOR.

ROOR bongs are made in Germany with high-quality borosilicate glass. To showcase ROOR’s quality, we would like to introduce you to the ROOR Little Sista.

With dozens of five-star reviews, the ROOR Little Sista offers cannabis enthusiasts a high-quality bong at a relatively affordable price. In this case, GrassCity earned high marks for carrying such a top-class product.

Whirlpool Recycler Oil Rig

If you’re into dabbing — nothing matters more than a fine-tuned oil rig to match the quality of your concentrates.

We browsed through GrassCity’s oil rig selection and came upon the Whirlpool Recycler. We’ve used the small, but efficient product, so we wish to point out its top-shelf quality.

From colored borosilicate glass to ultra-smooth vapor, the Whirlpool Recycler is a fine example of high-quality oil rigs.

GrassCity Straight Tube Ice Bong

To nobody’s surprise — GrassCity makes their own bongs.

Although they are priced among cheap bongs — they retain a level of satisfactory quality. Of course, GrassCity bongs are not made with borosilicate glass, which allows them to keep the price low.

Although GrassCity’s Straight Tube Ice Bong gets the job done — it does not meet the expectations found in high-quality products, such as those from ROOR.

Storz and Bickel Plenty Vaporizer

Once again, it’s challenging to compete with made in Germany products — especially those from Storz and Bickel.

GrassCity carries the legendary Plenty Vaporizer — a powerful device that oozes high-end materials, useful functions, and ultra-smooth vapor.

The Price of GrassCity’s Products

Next, we’ll broadly review the pricing found at GrassCity.

In our eyes, we want to see a sense of competitiveness that lands in the customers’ favor. Overall, GrassCity’s pricing is relatively average compared to other online smoke shops.

Below, we’ll provide a few examples to showcase GrassCity’s pricing.

Snoop Dogg Pounds Spaceship Vapor Bubbler

The Snoop Dogg Pounds Dab Rig (AKA Vapor Bubbler) is a heavily sought-after product that’s typically sold out across competing smoke shops.

Currently, the Snoop Dogg Pounds Spaceship Dab Rig retails at GrassCity for $79.99.

At Famous Brandz, the retail price of the Snoop Dogg Pounds Spaceship Dab Rig is $139.80. Furthermore, most other competing head shops have a similar price to Famous Brandz.

In this example, customers at GrassCity can find the Snoop Dogg Pounds Spaceship Dab Rig for $60 less than competitors.

ROOR Little Sista 3.2mm White & Red Bong

The ROOR Little Sista 3.2mm Bong retails for $209 at GrassCity.

However, customers can buy the exact same ROOR Little Sista Bong from ROOR’s website for $160. As you can see, there’s a large price difference between GrassCity and ROOR’s retail site.

In this case, GrassCity’s price is nearly $50 more expensive. Ultimately, GrassCity loses a few points in our eyes due to this uncompetitive pricing.

Storz and Bickel Plenty Vaporizer

Grass City retails the Storz and Bickel Plenty Vaporizer at $248.98.

At Storz and Bickel’s website, the Plenty sells for $249. Considering GrassCity saves consumers two cents — there must be some type of catch.

Remember, Storz and Bickel is a German company that ships its products from Germany. Therefore, North American consumers will benefit from rapid shipment from GrassCity.

Although the pricing isn’t as competitive as we’d hoped, consumers are unlikely to find steep discounts on the Plenty Vaporizer at any other smoke shop.

Promotional Deals, Coupons, and Sales at GrassCity

Anytime we visit GrassCity’s website — there’s a smoking deal.

Below, we’ll review GrassCity’s promotional sales and coupon codes to see how much money customers can save on smoking accessories.

Sales at GrassCity

Instead of having to search through GrassCity’s social media accounts, they make it easy by having a dedicated sales page.

By entering the sales page, customers can easily navigate active discount codes. Below, we’ll list a few examples to show our readers what type of sales can be found:

  • Black Leaf ELITE Beaker Base 6-Arm Perc Ice Bong for $99.99 (compared to $149.99)
  • Famous Brandz Puff Puff Pass 4-Part Aluminum Herb Grinder for $14.99 (compared to $24.99)
  • Puffco Peak Smart Rig for $279.99 (compared to $379.00)

Ultimately, we’re happy to see a dedicated sales page that makes it easy for customers to find deep discounts on smoking products.

Promotional Deals and Discount Codes at GrassCity

As we mentioned previously, GrassCity typically markets its promotional deals and discount codes on the top banner of its website.

However, this is not always the case. Therefore, we hunted across GrassCity’s social media accounts (Twitter, Instagram, and Facebook) to find their highly sought-after discount codes.

After peeling through cannabis enthusiast memes, here’s what we found:

  • 4/20 Sale
  • Father’s Day Sale
  • Mother’s Day Sale
  • Memorial Day Sale
  • Fourth of July Sale
  • Veterans Day Sale
  • America Vape Sale
  • Cyber Week Sale
  • Secret Santa Sale

Overall, GrassCity gives customers many opportunities to nab deep discounts on smoking accessories. Although many head shops provide discounts, GrassCity appears to have discounts for every holiday.

Accepted Payment Methods at GrassCity

At GrassCity, customers are allowed to pay with a variety of payment methods, such as:

  • Visa
  • Mastercard
  • American Express
  • Bitcoin

Although popular credit cards are the norm for most online smoke shops, GrassCity allows customers to pay in Bitcoin (cryptocurrency). In our opinion, the allowance of Bitcoin is a step in the right direction that allows customers to pay with a less traditional method.

Shipping Methods at Grass City

GrassCity is a leading online head shop because they ship worldwide.

Although GrassCity was founded in Amsterdam, they currently ship most orders from their Las Vegas, Nevada warehouse.

Furthermore, GrassCity has set up other warehouse locations to increase shipping speed, such as Calgary, Canada. For European and British customers, GrassCity’s Amsterdam warehouse will fulfill those orders.

Overall, our experience with GrassCity’s shipping speed was relatively average. At 10-business days, GrassCity’s shipping speed isn’t faster than competing online headshops.

However, the introduction of the Calgary warehouse is likely to increase shipping speeds throughout North America.

Does Grass City Offer Stealth Shipping?

Overall, all packages from GrassCity are shipped in a discrete manner.

The postage on the package does not describe the contents within. In other words, customers do not need to request stealth shipping because it’s the status quo with each order.

Ultimately, we felt that GrassCity provides an exceptional shipping service while obscuring the content within. From the included tracking number to nondescript packaging, we believe that GrassCity’s stealth shipping is rated as above average.

GrassCity’s Package Protection Program

When we order smoking accessories from online headshops — we expect them to arrive on time and in one piece.

In other words, it’s a bad look when a package becomes lost or arrives broken. To fix this, GrassCity offers ROUTE — a package protection program.

Although insuring your package with ROUTE costs an additional 2% of your entire order — you won’t worry if your package becomes lost in transit. Ultimately, small details such as ROUTE are highly agreeable for any customer buying smoking accessories online.

Customer Service at GrassCity

GrassCity is popular among cannabis enthusiasts because of pricing, product selection, and customer service.

As such, we wanted to put GrassCity up to the test. We found that GrassCity offers a 100% refund within 4-days after your package arrives.

Our issue with 4-days is that other competing online smoke shops offer a longer return window. Due to this, we felt that GrassCity lost a few points due to such a short return policy.

Additionally, customers are only allowed to return unused products for a full refund. Once again — what if a user finds out they are not satisfied after using the product?

In this case, it’s the responsibility of GrassCity to make sure their customers are delighted.

Ultimately, GrassCity quickly responds to customer service-related inquiries, but we believe they could improve their return policy.

The Pros and Cons of Buying at Vapor.com

Pros
  • Extensive product selection (name brand and in-house)
  • Cheap to standard pricing
  • Many discount/sale/promotional opportunities
  • Discreet shipping
  • Wide variety of accepted payments
  • Global shipping
Cons
  • Short and strict return window
  • Average shipping speed
  • Average pricing on name brand products

Our Final Thoughts on Grass City

Overall, GrassCity is a cultural gem that provides countless smoking accessories and a forum for the cannabis community.

Although there are a few aspects that Grass City could improve upon — they have our vote of confidence when it comes to buying smoking accessories online.

Quick Links – GrassCity Online Head Shop:
Clyde Jenkins - CNBS Author: Clyde Jenkins
Clyde is a former journalist and a cannabis connoisseur. He is an expert in well researched journalistic writing, which includes industry overviews, technology-related topics, lifestyle and culture topics, product reviews, and in-depth buyer’s guides. From common practices to what is currently hot and trending – when it comes to the practical side of this plant, Clyde is our guy.
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